Privacy Policy

Menufy - Restaurant Management System

Effective Date: December 06, 2025

Menufy ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website (menufy-iq.com).

1. Information We Collect

We may collect the following types of information:

  • Account Information: Your name, email address, phone number, and profile picture when you register or update your profile.
  • Order Information: Details about your orders, including items ordered, quantities, payment methods, and table information.
  • Restaurant Information: Information about restaurants you visit, favorite dishes, and preferences.
  • Device Information: Device type, operating system, unique device identifiers, and app usage data.
  • Location Information: If you enable location services, we may collect your location to help you find nearby restaurants.
  • Payment Information: Payment method details (processed securely through third-party payment processors).

2. How We Use Information

We use your information to:

  • Process and manage your orders and reservations.
  • Provide personalized restaurant recommendations and offers.
  • Send you order status updates and notifications.
  • Improve app performance and user experience.
  • Provide customer support and respond to your inquiries.
  • Send promotional offers and updates (with your consent).
  • Ensure the security of your account and prevent fraud.

3. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information only in these cases:

  • With Restaurants: We share your order information with restaurants to fulfill your orders.
  • Service Providers: We may share information with trusted service providers who help us operate our services (payment processors, cloud hosting, analytics).
  • Legal Requirements: When required by law, court order, or government authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly consent to sharing your information.

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest.
  • Secure authentication and authorization systems.
  • Regular security audits and updates.
  • Access controls and employee training.

However, no system is 100% secure, and we cannot guarantee absolute security. Please use strong passwords and keep your account information confidential.

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your account and data (subject to legal requirements).
  • Opt-out: Unsubscribe from marketing communications.
  • Data Portability: Request your data in a portable format.
  • Complaints: File a complaint with relevant data protection authorities.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Analyze app usage and improve our services.
  • Provide personalized content and advertisements.

You can control cookies through your device settings, but this may affect app functionality.

7. Children's Privacy

Menufy is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website (menufy-iq.com).
  • Sending a notification through the app.
  • Updating the "Effective Date" at the top of this policy.

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

📧 Contact Information
🌐 Website: menufy-iq.com
📧 Email: info@menufy-iq.com
📞 Phone: +964 750 994 8887
📍 Address: Erbil, Naznaz Neighborhood, Iraq

Last updated: December 06, 2025 | Menufy Privacy Policy